Questions are good.Vague answers aren’t.

Most package websites take between one and four weeks. A focused Launch site can be ready in around a week, while a full online shop usually takes three to four. The exact timing depends on the package, the features involved and how quickly the content and feedback are ready.

We’ll confirm the expected schedule before the work begins.

Your logo if you have one, any brand colours, information about the business and whatever text or images you already have.

Don’t worry if it isn’t perfectly organised. We’ll tell you what we need and help you get it into shape.

No. You pay a 50% deposit to begin the project. The remaining 50% is paid when the website is complete and ready to launch.

Once we have agreed the scope, you’ll receive a clear price for the work described.

If you ask for additional pages or features later, we’ll discuss the cost with you before adding them. Nothing quietly appears on the invoice.

Yes. Review points are built into the project so you can see the work, give feedback and request reasonable changes before launch.

Your proposal will confirm how the review and revision process works for your package.

Yes. We’ll organise and tidy the content you provide as part of the website build.

If you need the copy written properly from scratch, Website Copywriting is available as a £199 Proton Boost. We can also source suitable stock imagery where needed. Custom photography and paid image licences are quoted separately.

Yes. We’ll look at what is working, keep anything worth keeping and rebuild the parts that are holding the business back.

A redesign follows the same clear pricing and scoping process as a new website.

Yes. The £999 Commerce package covers a standard online shop with a product catalogue, categories, secure payments and store training.

Larger catalogues, subscriptions and more advanced store features are scoped and quoted separately.

Yes. Payments, booking systems, memberships and other functionality can be added to a new or existing website.

Booking systems and more advanced functionality are usually treated as Custom work, so we’ll confirm the scope and price before starting.

A page has its own web address, layout and content, such as an About, Services or Gallery page.

Extra sections added to an existing page do not normally count as separate pages.

Yes. We’ll show you how the website works and explain anything you need to manage yourself.

If you would rather not deal with updates and technical upkeep, Proton Care can handle them for you.